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Operational Effectiveness Specialist

  • Location: Fort Worth, TX
  • Salary:
  • Posted: Jul 28

Click here to view a full job description and apply if qualified!

Description: The Operational Effectiveness Specialist provides facilitation and direction for performance improvement initiatives   and supports JPS Health Network process management and improvement teams by leading, coaching and facilitating the project life cycle to full project implementation. 
Typical Duties:

  1. Applies performance improvement expertise in support of the JPS Health Network's focus areas to accelerate operational effectiveness.
  2. Fosters a systematic approach to process design, including appropriate performance measures, so processes meet key requirements.
  3. Promotes the use of the PDSA model of continuous improvement to ensure a systematic approach for managing and improving processes.
  4. Identifies and facilitates the use of appropriate improvement tools and techniques to ensure optimal improvement results.
  5. Applies facilitation expertise in the role of coach, facilitator, or member of performance improvement teams and committees.
  6. Trains team leaders and members in appropriate methods and tools for quality and performance improvement as needed.
  7. Promotes process management as a key managerial paradigm to assure the stability and capability of processes to meet and exceed the needs of patients, employees, and other key stakeholders.
  8. Ensures the systematic development, definition, and deployment of appropriate metrics that include measures of efficiency and effectiveness, and integrate the "Voice of the Customer" as a critical component of process feedback.
  9. Performs other related duties as assigned.
Click here to view a full job description and apply if qualified!

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