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Manager Medical Services (Drug and Alcohol Program/Compliance)

  • Location: Fort Worth, TX
  • Salary: $62,700 - $83,600
  • Posted: Jul 20

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Responsible for the day-to-day management of the BNSF drug and alcohol testing programs system wide, ensuring compliance with federal regulations and company policies.  Provide oversight to multiple outsourced services, providing quality review and vendor accountability. Provide leadership, mentoring, and development to MEH Medical Support Specialists. Develop new training materials and enhance current training programs that meet or exceed federal and company requirements.
Develop and implement short range goals and long term objectives to improve and streamline BNSF’s outsourced services in conjunction with company policies. Integrate company and federal requirements in a clear understandable policy.
Provide support to field officers with 1.5 rule violations and administrative investigations, removal from service issues, Federal compliance oversight, 24/7 support for drug/alcohol testing issues.
Direct department preparation for various external and internal audits FRA program audit every 2-3 years, FMCSA audit every 2-3 years, assist corporate audit as needed (about every 2 years) andContinuous self audits.
Substance Abuse Testing Program execution Control Parameters and Pools, Ensure tests are scheduled, Monitor test completion and handle non-negative test results.
Provide daily oversight to various medical service vendors Medical Review Officer (MRO), Urine Testing Laboratory, Hair Testing Lab, On Site Collectors, Blind Testing Provider and Employee Assistance Provider (EAP).
Train and coordinate substance abuse testing with four Medical Specialists, Development of personal skills, Coaching for project completion, Assist to establish and complete goals.
Provide expert testimony at formal employment hearings.  Review substance abuse dismissal cases monthly.
Follow Up and Return to Duty testing programs for troubled employees.
Create and oversee computer applications enhancements, and special reports used for BNSF’s substance abuse testing program.  Point of contact and owner of applications.
Develop training materials and computer based training modules for substance abuse testing. 
Conduct substance abuse training for supervisors  regarding their responsibilities in connection with drug testing.
Identify supervisors that are required to be trained in Signs and Symptoms of Substance Abuse and arrange training for certification, if needed.
Critique mandated blood and urine collections for fatalities and qualifying events regarding train operations for FRA Post Accident testing.  Maintain stock and listing of toxicological boxes that contain specimen collection material.  Point of contact for collections involving fatalities due to train operations.
Develop, review, and approve correspondence and data reports to Federal, State, and Labor organizations.
Handle Corporate Hotline calls involving use of alcohol or drugs.
Must have a Bachelor's Degree or higher.
Minimum of three years of work experience in medical field or railroad industry. 
Work experience in program/policy development and implementation, problem solving, and conflict management.
Ability to develop logical solutions for electronic data systems. 
Strong time management, written and oral communication, leadership, resource management, self-direction and negotiation skills. 
In depth understanding of Code of Federal Regulations governing substance abuse testing programs; including Parts: 40,219,225,240,382, and 383.
Familiarity with BNSF Policy on the Use of Alcohol and Drugs and BNSF’s FRA Action Plan. 
Clear understanding of drug testing laboratory and medical service provider procedures, requirements, contractual agreements, and business reporting methods. 
Ability to audit Breath Alcohol Technician test results and Urine specimen collector procedures to detect fatal flaws and ensure regulations are met. 
Understand the Medical Review Officer function, its responsibilities, methods, and procedures.

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From The Blog

  • Judi Camerano on #NTxGivingDay
    20 Sep 2016

    I found North Texas LEAD to be a gem in the midst of a vast job seeking search. LEAD provided invaluable services with regards to interviewing techniques, resume assistance, coaching, networking and ultimately endorsement. I was interviewed by a professional and diverse panel who wholeheartedly embraces and projects diversity. Their endorsement was one which epitomizes […]

  • Brian Modrzejewski on #NTxGivingDay

    Becoming a candidate for North Texas LEAD was a defining moment in my career. I had recently been laid off and back in the market to start a new chapter in my career. I realized that I hadn’t been on a real interview in a decade and I was feeling a little out of touch. […]

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