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TRE/Chief Operating Officer

  • Location: Dallas, TX
  • Salary:
  • Posted: Dec 19

Click here to view a full job description and apply if qualified!



Job Description

 
The Fort Worth Transportation Authority has an immediate opening for a TRE/Chief Operating Officer.  This position is under the direction of the Vice President of Commuter Rail and Railroad Management (a Dallas Area Rapid Transit (DART) employee). The Vice President of Commuter Rail and Railroad Management (Vice President) reports to the Presidents of the FWTA and DART, also known as the Trinity Railway Express (TRE) Management Committee (TREMC). The incumbent oversees the daily provision of TRE commuter rail service by the TRE Commuter Rail Service Operator (CRSO) including operations, dispatch and maintenance. The incumbent recommends TRE Operating Rules as required by applicable law and regulations and ensures adherence once they are approved. The incumbent also recommends service level changes to the Vice President as warranted.
 
ESSENTIAL FUNCTIONS
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
 
  • Provides daily oversight of TRE Commuter Rail Service Operator (CRSO), including, but not limited to operations, dispatch, fleet maintenance, Equipment Maintenance Facility (EMF) maintenance, fare enforcement, passenger counts, customer complaints, safety, and security. Ensures compliance with service standards and state and federal requirements. Maintains documentation of oversight (i.e. checklists, inspection reports, and memoranda) that shall be made available to the Vice President, TREMC, auditors, and federal or state agencies upon request.
 
  • Responsible for advising the Vice President and assists with budgeting for operating maintenance and capital improvements of the fleet, EMF, security assets and state of good repair of those assets.
 
  • Provides timely and comprehensive operational input and assists the Vice President in preparing the agenda for the monthly TRE Coordination Committee (TRECC). The TRECC is the joint support staff of the two Authorities, including but not limited to marketing, customer service, finance, service planning, and police functions.
 
  • Develops and maintains an Incident Management Plan (IMP) and ensures the IMP is followed in the prompt restoration of service and notification to TRE’s customers.  Provides timely coordination with the appropriate staff of the Transit Authority(ies) in the event of an emergency; (such as the need for bus bridges, public service announcements, security, or railroad property issues).
 
  • Assist the Vice President with administering the commuter rail operating contract or other contracts that may be awarded by FWTA and DART, including developing request for proposals and writing statements of work as required.
 
  • Submits periodic written reports to the Vice President using data obtained from the CRSO as to operational performance on the TRE Corridor. Obtains data monthly from the CRSO. Assesses the accuracy of the CRSO operating data used for invoicing and provides monthly reports to the Vice President as necessary.      
 
  • Assists the Vice President in budgeting, planning and recommending service level changes, special excursions and special events, including frequency of service and capacity, for consideration by the Vice President.
 
  • Responsible for timely reporting of pending regulation’s impact on TRE and ensuring oversight and compliance of all state and federal regulations by TRE and the CRSO.
 
  • Oversees the FWTA interests in TRE, in which we hold a 50% interest with our partners at DART, in accordance with the Restated Interlocal Cooperative Agreement dated September 16, 2003, by working closely with the Vice President.
 
  • Prepares and submits monthly reports to the Federal Railroad Administration (FRA) providing CSRO information as required and assures its accuracy.
 
  • Assists in the development of the Operating Rules for Commuter Rail Service on the TRE Corridor that shall be approved as required by applicable law and regulations. Ensures such approved Operating Rules shall be made available to the Vice President and the TREMC upon request.
 
  • Coordinates with the TRE Chief Engineering Officer, CROS, and freight railroads to ensure uninterrupted TRE service.
 
  • Develops and maintains the TRE Fleet Management Plan and a TRE System Safety Program. Undertakes periodic audits of the CRSO to determine adherence to the Fleet Management Plan and the Systems Safety Program. Determines the type and quantity of passenger equipment and motive power required to operate service and makes recommendations to the Vice President. Determines if any rolling stock should be removed from service for safety or maintenance reasons.
 
  • Develops and maintains the TRE System Safety program, EMF Security Plan, Continuity of Operations Plan (COOP), and coordinates with CRSO, DART Police and FWTA Security Administrator to ensure compliance and safety and security for TRE’s customers, the EMF and TRE assets.
 
  • Ensures the maintenance of a high standard of customer relations with all users of the TRE and a low fare evasion rate. Manages and responds timely and professionally to customer complaints and tracks and reports fare evasion. Monitors compliance by the train crews for spot checks of passengers to ensure compliance with fare policy. Coordinates issues of fare evasion with transit police, FWTA’s Security offices and local law enforcement officials.
 
  • Coordinates all existing service and maintenance of equipment, Maintains confidential information.
 
  • Participates in the FWTA and DART community activities to promote transit during evening and weekend hours as necessary.
 
  • Maintains confidentiality of information.
 
  • Reliable and consistent attendance.


Click here to view a full job description and apply if qualified!


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