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National Account Executive -Cigna Group Insurance

  • Location: Plano, TX
  • Salary:
  • Posted: Nov 14

Click here to view a full job description and apply if qualified!



Cigna

The core responsibilities for the National Account Executive position are to manage, maintain, and grow a book of business. 

*Travel is required at a minimum of 25%.

*Develop and execute on book of business plans for meeting annual National Account goals for persistency, profitability, rate renewal actions, and referrals.

*Active participation at pre-sale meetings and finalist presentations to communicate the National Account Management philosophy and introduce the National Account Service Rep for administrative processes.

*Identify and develop credible referral opportunities. Partner with Sales Reps by providing producer/customer data and insight to improve sales success rate.

*Effectively manages, in conjunction with the implementation team, the on-boarding of new sold cases and additional lines of coverage sold to existing accounts. National Account Executives will oversee the following:
 - Ensures timely and effective meetings with client/producer to obtain all necessary information and requirements for complete and accurate sold case installation.
 - Sets appropriate expectations with clients and producers with a focus on contract provisions and any potential exceptions.
 - Works with the National Account Service Rep to effectively communicate guidelines and expectations for Account Administration.
 - Ensures coordination of internal business partners in order to deliver on their clients needs.

Effective Customer Service Administration and Issue Resolution: All National Account Executives will partner with their National Account service Rep in oversight of the following:
 - Service requests
 - Issue Resolution
 - Contract changes
 - Administrative questions

Routine Customer/Producer Interface:
 - Effectively plans for and schedules quarterly client meetings with a specific pro-active agenda.
 - Promotes Valued Added services and new CIGNA initiatives.
 - Ensures contract features and benefits meet clients ongoing needs and will make recommendations for change where appropriate.
 - Keeps abreast of clients changing benefits/HR needs/corporate landscape.
 - Identifies and coordinates annual enrollment activity and communication requirements.
 - Actively supports book of business growth objectives by identifying and pursuing opportunities for new and/or increased lines of coverage in conjunction with the appropriate Sales Rep.
 - Partners with Sales rep to educate and develop relationships with producers and their staff.


Click here to view a full job description and apply if qualified!


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